© Reuters. Phillip Howard poses for a photograph inside his Troy’s Ski Lubbock store, in Lubbock, Texas, January 14, 2022. Image taken January 14, 2022. Howard says provide chain woes are making life extraordinarily troublesome for small enterprise house owners like himself. REUTERS/Bra


By Brad Brooks and Jonathan Allen

LUBBOCK, Texas (Reuters) – Phillip Howard pointed towards a stack of black ski pants piled atop a counter in his winter sports activities store as proof of the hurdles small enterprise house owners nonetheless face because the pandemic drags on.

The pants had been purported to arrive by August at Troy’s Ski Lubbock store in west Texas – properly earlier than his five-month scorching season of promoting that kicks off in October. As a substitute, they got here from China the primary week of January, delayed by supply-chain failures.

“Late-arriving product actually kills us,” Howard stated this week, noting that a number of different objects had additionally arrived late, lacking his pre-holiday gross sales season. “I have been on this enterprise for nearly 20 years, and I’ve by no means encountered something like this.”

Because the pandemic enters its third yr, many small companies throughout the USA are besieged on three fronts: deepening provide chain points; periodic staffing shortages; and fewer prospects displaying up in some areas, fearing the Omicron spike in COVID-19 instances.

This week the Federal Reserve launched its newest assortment of anecdotes in regards to the state of the financial system from companies, labor teams and others nationwide, displaying that the fast-spreading Omicron variant was exacerbating difficulties, particularly for hiring and inflation.

U.S. retail gross sales fell 1.9% in December amid the scarcity of products and surging infections, the Commerce Division stated on Friday.

Although federal support and the financial system’s total restoration have saved failure and chapter charges for small companies far decrease than anticipated, day-to-day administration has change into a problem. Census surveys performed since early within the pandemic present issues steadily shifting from dwindling money reserves and a hunt for financing to challenges with provide chains and rising prices.

“I am putting orders for subsequent yr now, and we’re double-digit inflation,” Howard stated. “It is in all probability 10% throughout the board for nearly the whole lot that I am having to order.”


Staffing shortages pressured Gage & Tollner, a Nineteenth-century chop home in Brooklyn, New York, to shut for 5 days in late December.

Co-owner St. John Frizell estimates about 30% of the almost 60 folks working on the restaurant have had COVID-19 within the final month. House owners needed workers to have a unfavourable coronavirus check earlier than returning to work, however that usually meant workers spent hours ready in strains to get swabbed.

“We simply want exams, tons and lot of exams,” he stated.

He welcomed the proposal this month by Governor Kathy Hochul that New York ought to completely permit eating places and bars to promote cocktails “to go,” an emergency provision first introduced in when institutions had been forbidden from seating prospects inside in 2020.

Simply down the highway at Junior’s Restaurant and Bakery – famend for its cheesecakes – proprietor Alan Rosen stated he had suffered with provide chain points and staffing shortages. He has generally needed to rope off total sections of his eating places when there weren’t sufficient servers to go round.

“Our prices of products are by way of the roof, there’s inflationary stress, provide chains are a multitude,” Rosen stated.

Amy Glosser shifted BYKlyn, her biking studio, to new outside premises in the summertime of 2020 to maintain the Brooklyn enterprise afloat. However Glosser stated she and her two dozen workers agreed they may not do one other winter open air, so she moved the enterprise to a brief indoor house on Dec. 1.

Then the Omicron variant hit New York Metropolis laborious, and about 40% of the fitness center’s 200 members stated they needed to cancel or pause their memberships.

“Persons are nervous to return inside and sweat collectively,” Glosser stated.

Randy Friends, president of the Brooklyn Chamber of Commerce, stated he is nervous about small companies being evicted after New York state’s pandemic-era evictions moratorium ended on Saturday, noting that a couple of third of companies within the Chamber owe again hire.

Friends stated optimism grew over the summer time and early fall, with town’s excessive vaccination charges and plenty of restrictions lifted. That lasted by way of Thanksgiving.

“Then Omicron simply threw the whole lot the wrong way up once more,” he stated.


Small companies in states the place COVID restrictions have been far looser than New York say prospects are nonetheless popping out, however different pandemic points proceed to plague them.

Mark Pectol, who owns 4 Zesty Zzeeks Pizza & Wings outlets within the Phoenix metro space, stated he by no means dreamed his greatest nightmare as a small enterprise proprietor would come within the type of provide chain points.

“I do not know if I’ll have pizza packing containers on the finish of the week,” he stated. “If I haven’t got pizza packing containers – I am going out of enterprise. We’re simply holding our breath.”

Even when he can get pizza packing containers, Pectol stated he is already getting warnings a couple of potential flour scarcity subsequent.

That might be cruelly ironic. Within the first yr of the pandemic, when grocery shops couldn’t preserve flour on cabinets, Pectol stated he might nonetheless purchase it in bulk from his provider. Whereas his shops had been closed beneath pandemic restrictions, he saved cash coming in by promoting 140,000 kilos of flour to the general public.

Now, the fickleness of the provision chain failures could also be turning on him.

“My distributor instructed me they’ve flour for me for a month. However this week, they did not get any flour in in any respect,” he stated. “If I am unable to get it from a giant distributor, the place will I get it?”